Frequently Asked Questions


WHAT ARE THE BENEFITS OF THERAPY?

A good therapist will help you to: find new ways to cope with stress, anxiety, anger, depression, and other emotional difficulties; improve your communications skills by becoming a better listener and having others listen to you; get “unstuck” from past relationships and family issues; improve your self-esteem and boost your self-confidence; increase your ability to love yourself and love others for more enriching relationships and a greater capacity for respect, compassion, and joy.

What is online therapy?

Online therapy, also known as telehealth, refers to sessions that are conducted via an online, HIPAA secure, video platform. You can access sessions anywhere with internet access, using your computer, tablet, or smartphone. Online therapy is a great option to minimize commutes, allow you to access specialized care no matter how far you are from your provider, and not have to worry about childcare or extended time off work.

How do I schedule an appointment?

You can request an appointment by calling or by emailing me. You can leave a confidential voicemail at (847-306-8344) or email at tigist@tigisttaylortherapies.com. I will attempt to return calls within 24 hours unless it is the weekend, then I will return your call the following business day.

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What are your fees?

Intake (initial sessions) is $180. Routine sessions are $150. Family support sessions are $150. Payment is due in full at the time of the session. Payment will be completed through a secure billing system. Credit and debit cards are acceptable forms of payment.

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Do you accept insurance?

I do not take any insurance. However, I will provide you with a “super bill” so that you may submit a claim to your insurance provider. Reimbursement rates vary depending upon your insurance and are typically considered “out of network.” Please call the customer service phone number on the back of your insurance card to check if you have“out of network” benefits.

I have partnered with Reimbursify for you to easily submit your claims for out-of-network health insurance reimbursement . Download the app to get started today.

How long is a session?

A typical session is 50 minutes and an Intake session is 75 minutes.

WHAT IS YOUR CANCELLATION POLICY?

When you schedule your appointment, that time is reserved exclusively for you. Therefore, it is common practice for therapists to require 24-hour notice for all cancellations and reschedules. Missed appointments, late cancellations, and late reschedules will result in the full-priced payment of the session.

IS THERAPY CONFIDENTIAL?

Therapy, both in-person and telehealth, is confidential. Everything that we talk about will not be shared without your consent. The exceptions to confidentiality include the following:

  • If there is a reasonable belief that you are at risk of harming yourself or another person.

  • Therapists are mandated reporters, so we are obligated to report if there is suspected child abuse/neglect, suspected abuse/neglect of an individual with special needs, or elderly population.

  • Court mandates and subpoenas.

In the event that confidentiality needs to be breached for one of the reasons mentioned above, I and the client would have a conversation about the information needing to be disclosed.